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How mamba198 Handles Your Personal Data

Your account data — including your registered details, wallet transactions through DANA, OVO, or GoPay, and session activity — is handled under this Privacy Policy.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Session ControlsData Access Requests

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DATA HANDLING

How We Protect and Manage Your Information

Encryption in Transit All data exchanged between your device and our servers — including DANA, OVO, and GoPay transaction details — is encrypted via SSL. Your payment credentials are never stored on our side in plain form.

Cookie and Session Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without losing your account.

Data Retention and Deletion Account data is kept while your account is active and for the period required by applicable law after closure. You may request early deletion of non-mandatory data by submitting a written request through our support channel.

Who Can Access Your Data Only authorised staff handling account verification, fraud review, or payment processing can access your personal data internally. External access is limited to payment processors and legally required disclosures only.

PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our account team through the live chat window in your dashboard. Available around the clock for data queries, account access issues, and wallet verification questions.

Email Data Requests Send formal data access or deletion requests to our support email. We respond to verified requests within a reasonable timeframe and confirm each step by reply.

Account Help Centre Your account settings panel includes a privacy section where you can review stored data, update contact details, and manage communication preferences without contacting support.

What This Privacy Policy Covers

mamba198 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide during registration — your name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We also collect technical data: your device type, IP address, browser

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session, and in-app activity. This data is used strictly to verify your identity, process transactions, detect fraud, and deliver account support. We do not share your personal data with advertisers. We may share it with payment processors — including the local rails you use — and
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with regulatory bodies where disclosure is required by applicable law. Data is retained for as long as your account remains active and for a period afterward as required by applicable legal obligations. Players in Batam and across Indonesia access the same data protections under this policy.
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If you close your account, you may request deletion of personal data that is not subject to a legal retention requirement by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About Data and Privacy

These are the questions we hear most often about how your data is collected, stored, and used on mamba198. If your question is not covered here, our support team is available through live chat or email.

We collect your name, contact details, and the e-wallet information you provide — such as your DANA, OVO, or GoPay account identifiers — along with device and session data generated during your activity.

We do not sell your data. We share it only with payment processors needed to complete your transactions and with authorities where disclosure is required by applicable law in your region.

Send a written request to our support email or use the live chat channel. We will verify your identity first, then provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. Data not subject to a legal retention requirement can be deleted on request after your account is closed. Contact support directly and we will confirm which data can be removed and when.

Transaction data passing through DANA, OVO, or GoPay is encrypted via SSL during transfer. We do not store your full wallet credentials or payment PINs on our servers at any point.

Session cookies keep your login active during your visit. Analytics cookies help us understand how the lobby is used so we can improve it. You can manage both through your browser settings without affecting your account.

How mamba198 Handles Your Personal Data

How We Protect and Manage Your Information

How to Reach Us About Your Data

Your Questions About Data and Privacy

01 What personal data does mamba198 collect when I open an account?

02 Does mamba198 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask mamba198 to delete my account data?

05 How does mamba198 protect my payment information?

06 What are cookies used for on this site?

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